At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training, and resources to be successful. Come join our growing team! We are looking for a Collections Specialist.

BrandSafway offers a competitive benefits package that includes medical, dental, vision, life and disability insurance along with a generous 401k plan. Salary range for this position is $18-$22 hourly. This range represents the anticipated low and high end of the salary for this position.

Key Responsibilities:

• Maintain the Branch Accounts Receivable Aging providing timely collection.
• Makes daily collection calls and/or correspondence in a professional manner while keeping and improving customer relations.
• Identify issues attributing to account delinquency.
• Communicate and follow up when necessary with the billing department, sales department, branch management, etc. to accelerate the collection process.
• Maintain status in Brand Cash (collection notes, collection forecast, customer information, payment terms).
• Provide customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining account adjustments, write-off, customer reconciliations and processing credit memos timely.
• Protect and maintain lien rights, minimizing bad debt losses.   
• Review customer credit balances and determine resolution.
• Apply and reconcile AR payments both timely and accurately within two (2) days of receipt (for BAS system).
• Set up ACH/Wire Transfers whenever possible.
• Establish and maintain effective and cooperative working relationships with customers (both internal and external).
• Assist with new hires, on-boarding, including new hire packages and I-9 Form completion.
• General office duties such as filing, audit job files, making copies, answering phones, and assist others with overflows.
• Prepare reports as needed
• Perform other duties as requested or assigned

Qualifications:

• High school diploma.
• Minimum of 2 years’ experience with Customer Collections, Accounts Receivable, and Customer Service environment.
• Ability to comprehend legal documents such as waivers of lien and subcontract agreements.
• Ability to work independently and resolve problems in a timely manner.
• Requires proficiency in Microsoft Office, including Excel and Outlook.
• Requires proficiency in spelling, punctuation, grammar, and basic business math.
• It is desirable for the incumbent to have previous experience in the construction industry.
• Requires excellent oral and written communication skills to effectively communicate with employees, customers, and personnel at other branch offices and headquarters.
• Requires the ability to think critically and problem solve
• Requires the ability to process and handle confidential and sensitive information with discretion
• Requires good organizational skills and good judgment in making decisions

About Us:

A leading provider of access, specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming and shoring, industrial services and related solutions to more than 30,000 customers worldwide. With over 40,000 employees and operations in more than 27 countries, we deliver more value by helping customers improve productivity and safety on every jobsite.

BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or Vietnam or other era veteran status.

Notice to all potential job candidates:

Please be advised that BrandSafway will never require or ask for any fee from you in exchange for being considered, hired, promoted, transferred or having ongoing employment with us. It is a violation of our Code of Conduct if any employee requests any money or fee from you in exchange for any special treatment or consideration.

If anyone, regardless of whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our EthicsPoint at the link below and provide the name of the individual and any other documentation or proof of such act. EthicsPoint - Brand Energy & Infrastructure Services.

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