At BrandSafway, we know our employees are our greatest asset, which is why we give them the tools, training, and resources to be successful. Come join our growing team!

We are seeking a strategic and influential leader to join our Enterprise Technology team in Costa Rica as the Manager, Power Platform & Integration Services. This critical role involves setting the vision, defining the roadmap, and driving the execution for both the Microsoft Power Platform, Workato Integration, RPA Platforms. You will lead a team of dedicated employees and contractors, fostering a culture of excellence, innovation, and high delivery commitment (say-do ratio). This position is key to establishing robust governance, managing platform controls, and enabling both centralized and federated development models across our global organization. The ideal candidate thrives in a matrixed environment, excels at cross-functional collaboration, and is passionate about empowering the organization through low-code/no-code application development and seamless integration solutions.

Key Responsibilities:

• Team Leadership & Development: Lead, manage, coach, and mentor a diverse team of Power Platform and Workato specialists (employees and contractors), promoting skill development and driving high performance.
• Vision & Strategy: Define, articulate, and champion the strategic vision and multi-year roadmap for both Power Platform and Workato iPaaS, ensuring alignment with broader Enterprise Technology and business objectives.
• Execution & Delivery Excellence: Oversee the execution of the platform roadmaps, ensuring projects and initiatives are delivered effectively, on time, and meet quality standards. Drive accountability and maintain a high say-do ratio for team commitments.
• Governance, Risk & Compliance: Establish, implement, and mature comprehensive governance frameworks, standards, security controls, and best practices for both Power Platform and Workato across the enterprise.
• Federated & Centralized Development: Design, implement, support, and refine operating models that enable both centralized IT development and federated/citizen development on the Platforms, ensuring appropriate guardrails and support structures.
• Stakeholder Engagement & Collaboration: Act as the primary point of contact for these platforms, engaging effectively with global, cross-functional teams and leadership within a complex matrixed organization. Build strong partnerships across IT and business units.
• Intake & Backlog Management: Develop and manage efficient intake processes (funnel) for new platform requests, enhancements, and projects. Collaborate with stakeholders to prioritize the backlog for execution by the relevant teams.
• Education & Enablement: Educate IT leadership, development teams, and business stakeholders on the strategic value, capabilities, use cases, and best practices for utilizing Power Platform and Workato effectively and securely.
• Platform Optimization: Oversee the overall health, performance, security posture, licensing, and cost-effectiveness of both platforms, identifying opportunities for continuous improvement and innovation.
• Operational Excellence: Ensure robust operational processes are in place for platform support, maintenance, and lifecycle management.

Qualifications:

• Bachelor's or Master's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent relevant experience.
• Proven experience in a leadership role managing technical teams, including direct experience managing both employees and contractors/vendors. Demonstrated ability in coaching, mentoring, and performance management.
• Strong strategic understanding and working knowledge of Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse, CoPilot Studio), including its architecture, governance aspects, and common use cases.
• Strong strategic understanding and working knowledge of the Workato Integration Platform as a Service (iPaaS) concepts, architecture, and governance, with specific familiarity or experience managing Workato highly desirable.
• Strong strategic understanding and working knowledge of the RPA concepts, architecture, and governance, with specific familiarity or experience managing UiPath/RPA highly desirable.
• Demonstrated experience in developing and executing technology product vision, strategy, and roadmaps.
• Proven track record of driving execution excellence and delivering complex technical projects or platform initiatives.
• Experience establishing and managing technology governance frameworks, policies, and controls within a large organization.
• Understanding of different software development lifecycle models and experience supporting both professional IT development and citizen development programs.
• Exceptional communication, presentation, negotiation, and influencing skills, with the ability to operate effectively in a global, matrixed environment.
• Experience with Agile methodologies, backlog management, and prioritization techniques.
• Strong analytical and problem-solving skills with a strategic mindset.
• Fluent in English (written and spoken). Spanish proficiency is a plus.

Preferred Qualifications:

• Direct hands-on administration or development experience with Power Platform or Workato.
• Experience managing platform budgets, licensing, and vendor relationships.
• Familiarity with related enterprise technologies (e.g., ERP, CRM, Cloud platforms like Azure/AWS).
• Relevant certifications (e.g., Microsoft Power Platform Solution Architect, Workato certifications, ITIL, PMP, Agile/Scrum Master).

About Us:

BrandSafway is a leading global provider of access, specialized services, and forming and shoring solutions to the industrial, commercial and infrastructure markets. Through a network of ~340 strategic locations across 26 countries and ~40,000 employees, BrandSafway delivers a full range of industrial service solutions. BrandSafway supports maintenance and refurbishment projects as well as new construction and expansion plans with unmatched service from expert local labor and management.

Today’s BrandSafway is At Work For You® — leveraging innovation and economies of scale to increase safety and productivity, while remaining nimble and responsive.

BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or veteran status. 

Notice to all potential job candidates: 

Please be advised that BrandSafway will never require or ask for any fee from you in exchange for being considered, hired, promoted, transferred or having ongoing employment with us. It is a violation of our Code of Conduct if any employee requests any money or fee from you in exchange for tentatively special treatment or consideration. If anyone, regardless of whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our HR Compliance department at hrcompliance@brandsafway.com and provide the name of the individual and any other documentation or proof of such an act.